Reference

How We Protect Your Privacy at probet slot

When you open an account with us, your personal information and payment details stay secure by design.

Data encrypted end-to-endPayment info never sharedYour account, your control
probet slot How We Protect Your Privacy at probet slot
REACH US ANYTIME

How to Contact Us About Your Privacy

Team online

Live Chat

Open the chat bubble in the bottom right of your lobby. Our support team responds in under 2 minutes during play hours. Ask any question about your data, account access or privacy settings.

Email Support

Write to [email protected] with your account username and the specific data question. We reply within 4 hours on weekdays. Include a screenshot if you're reporting a concern.

Account Settings

Head to your account menu, select Privacy & Security, then Data Request. You can download all your personal data in one file or ask us to update information right there.

HOW WE OPERATE

What Keeps Your Account Safe

Payment Encryption

Every deposit and withdrawal through DANA, OVO, GoPay or QRIS is encrypted with 256-bit SSL.

Cookie & Tracking Clarity

We use cookies to remember your login, detect fraud and track which games load fastest on your device.

Data Retention

Account data stays with us for 5 years after your last login, so you can recover your history if you…

Account Access Control

Log in with your email and password. Enable two-factor authentication in Account Settings using your phone number.

Third-Party Vendors

We share minimal data with DANA, OVO, GoPay and QRIS to process payments, and with our live-stream provider to show…

Data Change Requests

Want to update your address, email or phone? Go to Account Settings → Personal Info → Edit.

Privacy & Data Questions Answered

Yes. Go to Account Settings → Privacy & Security → Download My Data. We'll email you a file with every record we hold: your profile, login history, game activity, payment records and any notes from our support team. This takes up to 24 hours.

No. When you deposit via DANA, OVO, GoPay or QRIS, your bank details stay with that payment provider. We only store a token — a one-time code that lets you deposit again without re-entering everything. Your actual account numbers are never saved here.

Closed accounts are tagged for permanent deletion after 30 days. Until then, you can recover your account and all your data. After 30 days, we erase everything except payment records we're required to keep by local law.

We log your device type, operating system and approximate region to spot fraud and ensure the lobby loads fast for you. This data never goes to advertisers. You can review and delete location logs in Privacy Settings anytime.

Email [email protected] immediately with details. Use the subject line 'URGENT: Security Issue'. Our security team will respond within 2 hours and investigate. We'll also flag your account to prevent unauthorised access while we look into it.

Essential cookies are required for login and fraud detection. You can disable marketing and analytics cookies in browser settings without losing access to the lobby, tables or your account. Non-essential cookie choices are saved for 1 year.

Yes, but only for marketing emails. Security alerts, withdrawal confirmations and password-reset emails are mandatory — we send those to keep your account safe. Manage your email preferences in Account Settings → Notifications.